Returns & Exchanges
At Laurel Mercantile, we take pride in our heirloom-quality home goods and want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your home, we offer returns on most unused items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online return portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our workshop receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.